Privacy Policy

Effective August 24, 2016.

Protecting and respecting your data and your private life is fundamental for us.

MANA S.A, a Luxembourg Société Anonyme, registered with the Registre de Commerce et des Sociétés de Luxembourg, reference B205631 (hereinafter “Igloo”) has implemented this privacy policy so that you can understand what information we collect, how we use it, and what choices you have. Because we’re an innovative company, some of the concepts below are a little technical, but we’ve tried our best to explain things in a simple and clear way. You will find a short and clear summary in the first section below.

Of course, if you still have questions about anything in our privacy policy, just contact us at contact(at)igloo.im.

This privacy policy describes how we process the personal data that we collect on the site. This policy does not cover the collection, use or transmission of information by third parties by means of other Internet sites or channels other than electronic. We reserve the right to update these data protection clauses by publishing a new privacy policy on our site.

Information We Collect
There are three basic ways we collect information:

Information You Choose to Give Us
When you interact with our services, we collect the information that you choose to share with us. For example, most of our services require you to set up a basic Snapchat account, so we need to collect a few important details about you, such as: a phone number and a username you’d like to go by. Other services, such as commerce products, may also require you to provide us with a debit or credit card number and its associated account information.
When you contact Igloo Support or communicate with us in any other way, we’ll collect whatever information you volunteer.

Information We Get When You Use Our Services
When you use our services, we collect information about which of those services you’ve used and how you’ve used them.

Here’s a fuller explanation of the types of information we collect when you use our services:

Information We Collect from Third Parties
We may collect information that other users provide about you when they use our services. For example, if another user allows us to collect information from their device phonebook—and you’re one of that user’s contacts—we may combine the information we collect from that user’s phonebook with other information we have collected about you.

How We Use Collected Information
We use these informations to relentlessly improve our services. Such as:

Information about your activity with our Services may be also used to offer you additional services or suggested igloos.
We may also store some information locally on your device. For example, we may store information as local cache so that you can open the app and view content faster.

How We Share Information
We may share information about you in the following ways:

Information shared in igloos spaces
Igloo services offer three kinds of igloo space with different level of privacy.

We try our best to preserve your private life. But you should understand that users who see the content you provide can always save it using any number of techniques: screenshots, in-app functionality, or any other image-capture technology. It’s also possible, as with any digital information, that someone might be able to access messages forensically or find them in a device’s temporary storage. This is why we ask you to act with caution when you share sensitive materials, including when it’s in private or secret igloos.

Access, updates and data deletion
We let you access and update most of the personal information that we have about you. There are limits though to the requests we’ll accommodate. We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users, requires technical efforts that are disproportionate to the request, is repetitive, or is unlawful. You can access and update most of your basic account information right in the app by visiting the app’s Settings page. If you need to access, update, or delete any other personal information that we may have, you can put in a request by contacting us.

You are able to delete your account, even if we would deeply regret it, either through your settings or by contacting us.

Revisions to the Privacy Policy
We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use Igloo after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or get your consent as required by law.