Terms of Service

The following document outlines the terms of use of the Igloo app. Before using any of the Igloo services, you are required to read, understand and agree to these terms.

Terms of Service

Welcome! We’re thrilled you’ve decided to use our products and services, all of which we refer to simply as the “Services.”
We have drafted these Terms of Services (which we simply call the “Terms”) so that you’ll know the rules that govern our relationship with you. Although we have tried our best to strip the legalese from the Terms, there are places where these Terms may still read like a traditional contract.
This is why the following paragraph provides a short summary of the terms of use you will find thereafter.

These terms of use are entered into by MANA S.A, a Luxembourg Société Anonyme, registered with the Registre de Commerce et des Sociétés de Luxembourg, reference B205631 (hereinafter “Igloo”) and the natural person or company who uses Igloo services (hereinafter the “User”). The purpose of these Terms of Use is to set forth the terms and conditions governing the provision by Igloo and the use by User of Igloo’s application (hereinafter the “Application”) and Igloo’s website available at www.joinigloo.com (hereinafter the “Website”), and all services related to the functionalities offered through the Application and the Website (hereinafter together, the “Services”).

If User is not willing to be bound by these Terms of Use, User shall not use the Services.

Who Can Use the Services ?
No one under 13 is allowed to create an account or use the Services.
If you are using the Services on behalf of a business or some other entity, you state that you are authorized to grant all licenses set forth in these Terms and to agree to these Terms on behalf of the business or entity.

Your content
By using the Services, including, but not limited to, by creating, uploading, posting, publishing or submitting any content to Igloo, User acknowledges that such content is non-confidential and grants Igloo, for the duration of the concerned intellectual property right, a worldwide, royalty-free, sub-licensable, nonexclusive, irrevocable license to store, reproduce, display and share said content on the Application, Website or any website or electronic, digital medium, servers and terminals, for the purpose of the provision of the Services.

You represent and warrant that you are the owner or the authorized representative of the owner of all rights, including all copyrights in and to all content you submit to the Services.
The content does not defame any person and does not infringe upon the copyright, moral rights, publicity rights, privacy rights or any other right of any person, or violate any law or judicial or governmental order.

While we’re not required to do so, we may access, review, screen, and delete your content at any time and for any reason, including if we think your content violates these Terms.

The Content of Others
Much of the content on our Services is produced by users, publishers, and other third parties. Whether that content is posted publicly or sent privately, the content is the sole responsibility of the person or organization that submitted it. Although Igloo reserves the right to review all content that appears on the Services and to remove any content that violates these Terms, we do not necessarily review all of it. So we cannot—and do not—take responsibility for any content that others provide through the Services.

Through these Terms of use, we make clear that we do not want the Services put to bad uses. But because we do not review all content, we cannot guarantee that content on the Services will always conform to our Terms.

If you see any content that violates these Terms, you are invited to contact us immediately using our report feature (long tap on the targeted content)

Your privacy matters to us. You can learn how we handle your information when you use our Services by reading our privacy policy.

Respecting Other People’s Rights
Igloo respects the rights of others. And so should you. We will not tolerate objectionable content or abusive users. In details, you may not upload, post, send, or store content that:

Igloo Intellectual Property rights
User acknowledges and agrees that the Services, Application, software, Website, and structures, infrastructures, source codes, databases, know-how, methodologies, technologies, equipment, logo, graphics, user interfaces, visual interfaces, photographs, trademarks or any type of content used by Igloo to provide the Services, including without limitation all patent, copyright, trade secret and other proprietary rights therein, are and shall remain the sole and exclusive property of Igloo.

We try hard to keep our Services a safe place for all users. But we can’t guarantee it. That’s where you come in. By using the Services, you agree that:

Your Account
You are responsible for any activity that occurs in your account. So it’s important that you keep your account secure. By using the Services, you agree that, in addition to exercising common sense:

If you think that someone has gained access to your account, please immediately contact us.

Rights We Grant You
Igloo grants you a personal, worldwide, royalty-free, non-assignable, nonexclusive, revocable, and non-sublicensable license to access and use the Services. This license is for the sole purpose of letting you use and enjoy the Service’s benefits in a way that these Terms allow.
Any software that we provide you may automatically download and install upgrades, updates, or other new features. You may be able to adjust these automatic downloads through your device’s settings.
You may not copy, modify, distribute, sell, or lease any part of our Services, nor may you reverse engineer or attempt to extract the source code of that software, unless applicable laws prohibit these restrictions or you have our written permission to do so.

Data Charges
You are responsible for any mobile charges that you may incur for using our Services, including text-messaging, data charges or the use of a compatible device. If you’re unsure what those charges may be, you should ask your service provider before using the Services.

Modifying the Services and Termination
We’re relentlessly improving our Services and creating new ones all the time. That means we may add or remove features, products, or functionalities, and we may also suspend or stop the Services altogether. We may take any of these actions at any time, and when we do, we may not provide you with any notice beforehand.
While we hope you remain a lifelong Igloo user, you can terminate these Terms at any time and for any reason by deleting your account.
Igloo may also terminate these Terms with you at any time, for any reason, and without advanced notice. That means that we may stop providing you with any Services, or impose new or additional limits on your ability to use the Services. For example, we may deactivate your account due to prolonged inactivity, and we may reclaim your igloo spaces at any time for any reason.

Limitation of Liability

To the fullest extend permissible by applicable law, Igloo has only an obligation to use all reasonable means to provide the Services. Igloo shall not be liable where its servers are unavailable due to a major event, disruptions to the telecommunications network or in case of a technical intervention on Igloo’s data centre, notably for maintenance of the Services. In addition, Igloo shall not be liable in case of a litigation and/or of any controversy between Users of the Services.
Igloo provides the Services on an “as is” basis with no express or implicit guarantee of any sort. Igloo does not guarantee, represent nor warrant that the Services will be totally free from non-substantial errors, defects and faults and uninterrupted, and that the Services will specifically meet User needs and expectations.

Users may submit some links to third party website or services. Igloo shall not be liable with regard to any third-party website or service to which User may have gained access via the Application. Especially Igloo is not responsible for the contents of any linked website, any link contained in a linked website, or any changes or updates to such websites.

These Terms of Use are subject to changes.

In Case of Conflict

In the event a conflict would arise between a user and Igloo, the user agrees, before initiating any civil action, to contact Igloo and try to find an amicable resolution to the conflict.

If the problem cannot be solved amicably within two (2) months after the first notification of the concern by the user, any action will be brought in Luxembourg before the competent court.

The previous statement is made without regard to conflict of laws or international law provisions.

For any further information relating to Igloo or the the present Terms of Use, users can send an email to contact Igloo at contact(at)igloo.im.

Effective: August 24, 2016